AremisSoft / ViXEN Software

Problem: An AremisSoft / ViXEN Software customer needed a £65,000 upgrade for a major MOD contract, which was starting in three weeks.

Solution: CCL sorted out the funding, paperwork and payment all within the agreed timeframe.

Helping AremisSoft / ViXEN Software meet even the most exacting customer demands
ViXEN Software Solutions Limited, formerly part of AremisSoft plc, is a leading supplier of software solutions and services for the building and maintenance industries, and specifically for electrical and maintenance contractors. Their ViXEN plus package enables contracting companies to automate their contract and accounting systems, with a flexible range of modules including job costing, estimating, purchase orders, invoicing, payroll and stock control.

In January 2002, Hudson Electrical, came to AremisSoft / ViXEN Software needing to upgrade their ViXEN package. They'd just won a large contract with the MOD, which would involve service, maintenance and rapid response elements. Their existing package only focused on the contracting side of their business, so they needed to add extra functionality to meet the demands of the new contract. The cost to upgrade was £65,000. And they only had three weeks till the contract started. AremisSoft / ViXEN Software needed to act quickly.

No room for delays
Sales Manager, Paul Keeley explains why the upgrade had to happen in such a short timeframe. "This was a major contract for Hudson so of course they wanted everything in place, on time. Not meeting the deadline would mean losing the deal, and that simply wasn't an option. As well as upgrading their software package, we needed to install it and arrange training for their personnel - all within about 14 days. The fact we could turn to CCL for the finance made things much easier."

A ready-made upgrade allowance
Hudson had acquired their original ViXEN solution using a Rental Exchange® with CCL. In that time, they'd accrued an allowance to spend on new technology. This meant they could pay for the upgrade without eating into their cashflow, or increasing their monthly payments. "CCL pulled out all the stops," says Paul. "They got the funding approved and paperwork signed very quickly, and we were able to install the new solution and arrange the necessary training well within the agreed timeframe."

A very profitable partnership
After working with CCL for over eight years, how does Paul sum up the benefits of the relationship? "They allow us to move on a deal very quickly. We also get paid much faster. In fact, in the case of the Hudson deal, we received full payment within 21 days of the original enquiry from the customer."

Click here to view Hudson Electrical case study - a AremisSoft/ViXEN customer who has benefitted with CCL.